Shipping & Delivery Policy

Last updated: July 16, 2025

đź“Ť US Office:
CalmStrike PRO
16192 Coastal Highway
Lewes, Delaware 19958
United States

📧 Email: support@calmstrikepro.com

1. Order Processing
Orders are typically processed within 24 business hours after payment is received.
As soon as your order has shipped, you will receive an email with a tracking link to follow your delivery.

2. Shipping Costs
At CalmStrike PRO, you don't pay for shipping.
We offer free, fully tracked express shipping on all orders.

3. Delivery Time

  • USA: 2-4 Business Days after processing.

  • Canada: 2-5 Business Days after processing.

  • UK, Australia & NZ: 3-7 Business Days after processing.

  • Rest of the World: 6-15 Business Days after processing.

During peak seasons like holidays or major sales events, delivery times may be longer. We appreciate your patience.

4. Not Home or Delayed Delivery?
If you are not home at the time of delivery, DHL Express will typically attempt redelivery or leave instructions for pickup at a local service point.

Haven't received your order after the estimated delivery time has passed?
📧 Please contact us at: support@calmstrikepro.com

5. Incorrect Address Provided
Please carefully check your address during the checkout process.
If you have made a mistake, contact us as soon as possible.

If the package has already been shipped, we cannot take responsibility for delays or losses caused by incorrect address information provided by the customer.

6. Damaged or Missing Items
Please inspect your package immediately upon receipt.
Is it damaged or is something missing?
📧 Report it to us within 48 hours at: support@calmstrikepro.com
Please include photos of the damage. We will always find a suitable solution.

Note – Improved Product Version
To ensure optimal delivery and customer experience, you may receive our most current, improved version of the product – at no extra charge and with the same or better functionality.