Privacy Policy

Last Updated: July 16, 2025

This Privacy Policy applies to all services, products, and websites operated by CalmStrike PRO. CalmStrike PRO is managed by CalmStrike PRO LLC.

📍 US Office:
CalmStrike PRO
16192 Coastal Highway
Lewes, Delaware 19958
United States

📧 Email: support@calmstrikepro.com

1. Introduction
At CalmStrike PRO, we place great importance on protecting your privacy. We are committed to being transparent about what data we collect, how we use it, and what rights you have.

2. What Data We Collect
When you use our services, order products, or contact us, we collect the following personal data:

  • First and Last Name

  • Shipping and Billing Address

  • Phone Number

  • Email Address

  • IP Address

  • Payment Information

  • Order and Delivery History

  • Correspondence via email or contact form

3. How We Use Your Data
Your data is processed for the following purposes:

  • Processing and delivering your orders.

  • Invoicing and payment processing.

  • Providing customer service and handling returns.

  • Sending order confirmations and shipping notifications.

  • Improving our webshop and your user experience.

  • Complying with legal accounting and record-keeping obligations.

  • We will never sell your personal data to third parties.

4. Data Security
We take data protection seriously and implement appropriate technical and organizational measures, including:

  • SSL Encryption (256-Bit) for secure data transmission.

  • Strict access controls and security protocols.

  • Data protection agreements with our service providers.

5. Sharing with Third Parties
We share your data exclusively with essential partners to provide our services:

  • Shopify (our e-commerce platform).

  • Stripe / Shopify Payments (our payment processors).

  • Shipping partners like DHL, USPS, and FedEx to deliver your order.

  • Accounting and tax advisory services.
    All our partners are contractually obligated to protect your data.

6. Data Retention Period

  • Invoice and Order Data: Retained for 7 years (as required by accounting laws).

  • Other Customer Data: Retained for 2 years after the last contact.

7. Your Rights
You have the right to:

  • Access the personal data we hold about you.

  • Correct any inaccurate or incomplete data.

  • Delete your data (with certain legal exceptions).

  • Object to the processing of your data.

  • Data Portability (receive your data in a machine-readable format).

  • Opt-out of marketing communications at any time.

For residents of California, you have specific rights under the CCPA. To exercise any of these rights, please contact us.
📧 Contact: support@calmstrikepro.com

8. Cookies
We use cookies for the following purposes:

  • Functionality: To ensure our website works correctly (e.g., shopping cart).

  • Statistical Analysis: To understand how our visitors use the site.

  • Marketing: To show you relevant ads (only with your consent).
    Upon your first visit to our website, we will inform you about our use of cookies. You can consent to or decline their use.

9. Changes to this Privacy Policy
We reserve the right to change this privacy policy at any time. Any changes will be published on this page. We recommend reviewing this policy regularly.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@calmstrikepro.com.